5

Auditing the current point

We are conducting a study of the current situation in order to understand how much work needs to be done.

Only by understanding where we are can we build a route to reach the point we want to reach.

INFRASTRUCTURE

Audit of the sales funnel
Audit of the market and competitors
Audit of the working material
Audit of the seller's qualifications
Audit of training material
Analysis of customer data management
Analysis of sales statistics

modernization
strategy

We define the vision and goals, plan further actions in order to know where to go.

If you start moving to nowhere, you can either arrive at the wrong place or nowhere.

ROUTE ADDRESS

The Vision
Company structure
SWOT analysis
Goals (for a month, 3 months, six months)
Company mission

Building
aI sales department

At this stage, we are already making a profit for the company, and reporting is being introduced.

One of the most labor-intensive processes, which leads to material results. Having implemented new tools, it takes some time to adapt so that employees accept them and learn how to work with them.

PROCESSES

Peoples

INFRASTRUCTURE

Configuring the CRM system
Connecting IP telephony
Connecting a virtual PBX
Integration of telephony and website with CRM
Preparation of technical specifications for the working material



Portrait of an ideal employee
Creating a profile of a sales specialist
Selection of candidates' resumes
Creating and posting vacancies
Call - invitation for an interview
Conducting an interview



Employee training
Conducting daily events
Weekly interview with employees
Building the logic of communication between departments

ANALYSIS
OF INDICATORS

We are conducting an audit on new indicators to adjust the route, if required.

With the help of adjustments, we remove all the roughness in the work so that minor flaws do not result in major problems when scaling.

Number of lost leads
The norm of the number of calls
The number of leads in the work
Processing speed of 1 lead
Lead conversion to money
Measuring the capitalization of repeat sales

SCALING
aI sales department

All business processes have been fine-tuned, and now they need to be developed by increasing the number of transactions, people, and the average receipt.

The larger your business is, the less susceptible it is to unforeseen minor circumstances.

We are hiring additional staff
If required, we will form another sales department.
We are increasing the number of applications
We are increasing the average receipt due to up-sale, cross-sale, and down-sale sales systems